Privacy policy for our clients
Information on how jirulilarao manages your data
Introduction to our privacy practices
This privacy policy explains how jirulilarao collects, uses, stores, and protects your personal information in compliance with Australian law.
Your trust is important to us. We are committed to transparency, security, and respecting your privacy rights throughout your experience with jirulilarao.
What data we collect
We collect only the information necessary to provide our services, improve your experience, and comply with legal requirements.
Information you provide directly
- • Contact details you share when completing a form
- • Details you enter during consultations or requests
- • Information you submit for analytical reviews
- • Feedback sent via surveys or communication channels
- • Any preferences you specify for your account
Information collected automatically
- • Device details such as IP address and browser type
- • Usage data, including pages visited and actions taken
- • Cookies and similar tracking technologies
- • Time and date of site interactions
- • Referring or exit pages and links
How we use your data
Your information is used to deliver our services, respond to enquiries, comply with regulations, and enhance your experience.
- • Respond to your requests and provide consultation
- • Conduct analytical reviews and generate reports
- • Comply with legal, regulatory, and audit requirements
- • Improve website functionality and user experience
- • Communicate updates and relevant information
- • Monitor site security and prevent misuse
- • Gather anonymous statistics for internal use
Our commitment: Your privacy is central to our operations. We never sell your personal data and take strong measures to protect it.
When we share your data
We only share your information with trusted partners or authorities when legally required or to deliver our services.
Service providers
Third-party providers may process your data only as necessary to support our website and consultations.
Legal obligations
We may disclose data to comply with legal or regulatory obligations.
Anonymous statistics
We use anonymised data for performance analysis and service improvement.
Your privacy rights
You have the right to access, update, or request deletion of your data. Contact us to exercise these rights.
- • Request access to your personal data
- • Request correction of inaccurate data
- • Request deletion of your data
- • Request a portable copy of your data
- • Object to certain types of data use
- • Request restriction of some data processing
Please contact us to exercise any privacy rights or if you have questions about your data.
How we protect your data
We use advanced security practices to keep your data safe from unauthorised access or misuse.
Technical measures
- • Encryption of sensitive data
- • Secure servers and network protocols
- • Regular security audits and updates
- • Access controls for authorised staff only
Organisational measures
- • Staff privacy training and protocols
- • Policies for data minimisation and retention
- • Incident response planning
- • Regular review of privacy practices
How long we keep your data
Your data is retained only as long as necessary for service delivery, legal compliance, and internal purposes.
- • Stored for account management duration
- • Kept for improvement and analytics
- • Retained for response tracking
- • Held for regulatory compliance
- • Retained for communication preferences
Data is deleted or anonymised when no longer needed.
Data transfers outside Australia
Where data is transferred internationally, we ensure it is protected by appropriate safeguards.
- • Contracts with international service providers
- • Compliance with Australian privacy standards
- • Use of secure data transfer protocols
- • Periodic risk assessments of providers
Cookies and your privacy
Cookies help us deliver services and improve your experience. See our cookie policy for details.
Cookie types we use
- • Required for basic website functionality
- • Measure site usage and performance
- • Remember your preferences
- • Enable enhanced features and security
Manage your preferences in settings or contact us for help.
Changes to this privacy policy
We may update this policy from time to time. Please check this page for the latest version.
- • Notice on the website of major changes
- • Email notification for significant updates
- • Updated date displayed at the top
- • Archived versions available upon request
Your continued use of our services implies acceptance of changes.
Contact us about privacy
For privacy questions or to exercise your rights, get in touch using the details below.
jirulilarao
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61710035573
Email: content@jirulilarao.com
Policy last updated September 9, 2025
Effective from September 9, 2025